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Skype for Business Basics

This guide helps users manage voice calls using the Skype for Business client or an IP phone.

Transferring calls

Note: Your Yealink phone must be unlocked in order to initiate a transfer. Your unlock phone's unlock PIN should be on the unit itself (usually on the back). If you cannot find it, or are having issues, feel free to contact IT@VetMed. The instructions below are for the Yealink T46S phone but should be similar for other models.


Direct/Blind Transfer
This transfers your caller directly to another number

On the Yealink phone:
  1. Press the transfer button (Transfer.png) or More -> B Trans during a call.
  2. Enter a number or choose a contact to call.
  3. Press the transfer button (Transfer.png) or the Transfer option on the phone.
Your call is now connected to the other number.

Consultative/Announced Transfer
This allows you to speak with the recipient of an incoming transferred call.

On the Yealink phone:
  1. Press More->Transfer during a call.
  2. Enter a number or choose a contact to call.
  3. Press OK or Call soft key to dial out. Your original call is placed on hold.
  4. After the party answers and is ready to receive the call, press the transfer button (Transfer.png) or the Transfer option to complete the transfer.
Your call is now connected to the other number.

Other Skype for Business information:





Keywords:Skype, training, guide, transfer, IM, Instant Message, park, paging, parking, page, contacts, Yealink   Doc ID:79682
Owner:Jeff F.Group:University of Illinois College of Veterinary Medicine
Created:2018-01-26 10:05 CSTUpdated:2021-09-01 15:21 CST
Sites:University of Illinois College of Veterinary Medicine
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