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SANDI - Client Services Training

The following articles explain the common setup an procedures followed by Client Services.

Systems Overview

Get Help

  • IT@vetmed.illinois.edu: For assistance with computer hardware and software issues.
  • HIS@vetmed.illinois.edu: For Vestar access and related issues. 
  • Medrec@vetmed.illinois.edu: For Medical Records
  • Knowlegebase (KB) on the web: https://answers.uillinois.edu/illinois.vetmed/  
Note: there is an icon  for the KB on all Vet Med PCs

SANDI Training Materials

**New features are being added very frequently.  Some new features may not be covered in the video.**

CSR Dashboard


SANDI - Patient Dashboard (Home Screen)

SANDI - Registering a Patient

SANDI - Communications Log

SANDI - Send Reports to Clients, rDVM, etc.

SANDI - Discharging a Patient





Keywords:training, setup   Doc ID:108153
Owner:Tina O.Group:University of Illinois College of Veterinary Medicine
Created:2021-01-05 11:31 CDTUpdated:2021-06-10 11:13 CDT
Sites:University of Illinois College of Veterinary Medicine
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