Student Hourly Jobs

Client Service Representative – $13.75/hr -Clerical – Flexible

Job Number: #116

Job Details

Job Title: Client Service Representative

Service/Unit area: VTH Client Services

Hiring Managers Name: Emily Rolson

Hiring Managers Email:

Hourly Rate: $13.75/hr

Job Type: Clerical

Job Structure: Flexible

Work Schedule: Minimum of 10 hours per week.
These shifts are in the evenings during the week (4pm or 5pm start time with shift ending at 10pm), and during the day and evening over the weekend. We need coverage from 7am until 10pm on Saturdays and Sundays, so there are a variety of shifts available.

Job Description

  • Greet clients and their pets in a friendly and professional manner
  • Collect accurate client, patient, rDVM info and input data in the HIS (Health Information System)
  • Register patients appropriately for their visits
  • Check clients out at discharge, processing payment via debit or credit card, CareCredit, check, or cash.
  • Proof out at the end of each shift to confirm payments processed are reconciled with what was applied in the HIS
  • Handle client inquiries via phone and in-person
  • Work well with others in the department
  • Assist with other tasks, such as stocking supplies, preparing patient charts, maintaining client coffee bar, picking up the waiting room as needed, and more.

Job Requirements

  • Must be actively enrolled and attending classes at the University of Illinois or Parkland Pathway program.
  • Must understand and comply with policy that, while working in a CSR capacity, there is to be no patient handling or restraint.

Number of positions available: Open and Continuous