Ginger Passalacqua is the referral coordinator for the Veterinary Teaching Hospital. This means unless she's already assisting another referring veterinarian, she is the person that primarily answers the referring DVM hotline. Her goal is to connect the veterinarians of our clients' pets to the specialty veterinarians at the VTH. She and the staff she oversees help secure the communication bond between family veterinarian, client and the specialty veterinarians at Illinois.
For nearly all of her professional career she has worked in the customer service field. She became the supervisor of both the small and large animal client services areas of the hospital several years ago and added referral coordinator to her responsibilities in 2008. She worked full time while earning her BA from Eastern Illinois University and paid for all of her college education herself.
She and her husband share their home he built with their two Pembroke Welsh Corgis, Lupi and Petunia. Her free time is spent riding her bike or walking with pups in tow, taking countless amounts of photos, reading, swimming, working on craft projects, and visiting Sarasota, Florida annually during what they hope is the worst stretch of winter weather in Illinois.
Meet Our Care Team